Amazon.com
Queja 157584 Detalles
- Fecha cuando ocurrió 09/14/2014
- Daños Reportados: $79.00
- Ubicacion Hell
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was at some point deceptively charged for "Amazon Prime" an annual $79.00 charge. At no point do I recall authorizing this charge and demand that I receive documentation supporting this charge. I intend to file a complaint with the State of Michigan Attorney Generals office. I realize that Amazon has already meticulously positioned itself for such occurrences. But consider the negative impact on these actions. I have previously purchased items, music, clothes, etc... This has ended my trust in your company has been ruined and I demand that my account be terminated. I have requested a refund and threw a email confirmation it was explained to me that refunds can take up to 3 days to process. Why then are purchases instantaneously?
I would would like to speak to whomever came up with this repulsive ploy to defraud it's customers out of their hard earned money.
- Buscar Resolución: Otro
- Public Apology to all effected and the poor hourly employee at Amazon I yelled at because of your sorry excuse for a human existence!!
- Doug SBID #c77025e4d8
- Publicado 09/15/2014
Comentarios
- LemonLime SBID #664ebc2ede
- Publicado 10/23/2014
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1. You did authorize them to charge your credit card $79 for the annual membership when you signed up for the free 30 day Amazon Prime trial.
2. You forgot to cancel the membership/set auto renew to no, so it automatically rolled over to the full paid membership, thus charging your credit card $79.
3. You can easily resolve this in a 2 minute phone call to customer service or through Your Account online, but instead you posted a fraudulent complaint on this website.
4. If you haven't used the Amazon Prime benefits since your full membership started, you'll receive a full refund.
5. Refunds take 2 to 3 business days not because of Amazon, but because of how long it takes YOUR credit card company to process the credit and reflect it on your account. Amazon issues the refund nearly instantly, it simply doesn't get processed by your credit card company until several business days later. -
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