New York Community Bank
Queja 159049 Detalles
- Fecha cuando ocurrió 04/01/2014
- Daños Reportados: $0.00
- Ubicacion NYCB Mortgage Company, LLC, 1801 E 9th St.,Cleveland, OHIO-4414.
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Refinanced our mortgage because we had an adjustable rate with AmTrust Bank, Ohio on 12/28/2005 to a 30-year loan for a fixed rate of 6%.
On 04/01/2009 they modified our loan because we went through hard times to 4% spread the loan out over 40 years and put a ceiling on this for 3 years to go back to 6%.
On 04/01/2012 the rate went back to 6%. We are upside down and are not eligible for the HARP program because this is not a Govt.owned loan
- Buscar Resolución: Otro
- We had a fixed rate not an adjustable rate and they should keep the 4% permanently, correct the loan amount and apply all the extra payments since April 2012 towards the principal amount.
- MERWYN SBID #2d6adcb595
- Publicado 09/19/2014
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