DiscountBookSale.com
Queja 15907 Detalles
- Fecha cuando ocurrió 08/28/2013
- Daños Reportados: $160.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
bought a discount book from the above website for Christmas 2010-- Didn't realize I signed up for a membership (very fine print and not mentioned in the confirmation email AT ALL!) I am very busy and spend over 2000 a mo on CC as I own a small business as well. Did not realize until TODAY that I had been charged this amount for last 8 months! Very upset. NEVER EVER DO BUSINESS with DISCOUNT BOOKSALE.COM!!!
- DR SBID #5df3cbcb7d
- Publicado 08/28/2013
Comentarios
- BBV-supportteam SBID #N/A
- Publicado 09/19/2013
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Hi there,
I'm Jeff from the {DiscountBookSale.com/BestBrandValues} Support Team.
I am sorry for the inconvenience caused.
Regarding your concern of automatic sign up, we do not offer a mandatory membership and you can choose whether to join the membership and order or whether to order without joining the membership. Also, the membership sign up is not automatic, and you have to agree to the Terms of Offer of membership on the checkout page to join the membership. The Terms of Offer are very clear on the checkout page and you have to agree to them in order to place the order and join the membership.
If you join the membership then you are entitled to many membership benefits like special $5.00 discounted price for first item, free shipping for first item and wholesale prices for all ordered items. If you had not joined the membership then these benefits would not have been applied to you.
We try to help all our customers to the best of our abilities and had you called or emailed us, we would of canceled your membership immediately and issued you a refund. Our representatives are available 24 hours a day, 7 days a week.
If you need any further assistance, please contact us via Phone support, chat support or support ticket and we will be happy to assist you further. -
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