TLPY.CO TRIALPAY.COM CA
Queja 163804 Detalles
- Fecha cuando ocurrió 10/03/2014
- Daños Reportados: $30.00
- Ubicacion I have no idea!
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was checking my bank account information and saw a $30 charge for a company that didn't make any sense to me. I then googled that merchant name and knew it was not a company I had made any purchases through. Luckily I was able to contact my bank and they are working on reversing the charge. My BIG issue is the fact that they had to cancel my debit card (since that's where the fraud charge was made) so I'm without access to my bank account until that new card shows up.
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 30.00
- Jen SBID #796b77a20f
- Publicado 10/04/2014
Comentarios
- TrialPaySupport SBID #0a51e0164e
- Publicado 10/15/2014
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Dear TrialPay User,
Thank you for bringing this matter to our attention, and let me first apologize for the frustration that you have experienced.
In order to expedite your concern, please contact us directly at [email protected] with a reference to this post's URL link with as much of the following information as possible:
- Last four digits and card type of the card charged (i.e. Visa, Mastercard)
- Date of the transaction
- Amount of the charge in question
Alternatively, you can also contact us via our payment support site: http://www.trialpay.com/credit-card-charges/. With this information, we will be able to look at your card activity within our system and help answer any questions regarding your transactions.
Once again, I sincerely apologize for the matter, but please don't hesitate to e-mail if you have additional questions or concerns.
Best,
Amanda C.
TrialPay Customer Support -
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