GE Money Bank
Queja 163892 Detalles

I applied for a loan with GE Money bank and was contacted by Mike Andrews who informed me that I had been approved for 5,000. I accepted the offer since we have accrued many bills due to our daughter having had lung cancer. I completed the final application proccesses over the phone and provided my account information to have the money transferred into my checking. I received a call the next day stating that there were server issues and they could not access my account to finalize the process. I was asked to purchase a few green dot cards to cover the processing fee, insurance fee and a couple of "good faith" payments. I did all of this. I was then told that since they could not access my account to also purchase a green dot Visa card, deposit $300 on there and they would transfer the funds onto that card. I purchased the card, gave Sam Adams the information and was informed I would be contacted by Visa to be given my PIN and then I would have access to my funds. Peter at ext.447 called me and told me he locked my card and I could not have my funds until I paid him $300 for the PIN. I refused. I was then cantacted by Sam Thomas, Stever Jones, and Anthony. Anthony informed me that I could gain access to my PIN for $150; that he had worked out an arrangement with Peter. However, that turned out to be a lie as well. I called green dot immediately afterwards to find out that the visa card I purchased and put $300 on had been activated and the funds released. Green Dot would not give me any information on the matter; they simply told me they were sorry.