AuraVie.com
Queja 164015 Detalles

  • Fecha cuando ocurrió 10/03/2014
  • Daños Reportados: $97.88
  • Ubicacion Sylmar, CA

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I too, fell prey to this SCAM. I was reading an article on the internet about using AuraVie and Kollagen together to achieve results you would normally get with Botox. I specifically remember paying attention to see if there was an auto-renew for both "free trials" (because let's be honest, nothing is free....). Kollagen's terms were clear and they even included this language (and the number to call to cancel) in a brochure in the box. I never saw AuraVie's terms nor were they in the email confirmation or on the packing slip included in the box. They are only on the screen where you enter your credit card information (I NEVER saw this). I got emailed the same link others have mentioned when I called to contest this. I have HIGH doubts this is the same page you hit when you're actually ordering especially if hitting their site from an article. I called in twice and spoke to never-so-helpful reps where I was told I needed to be more careful when entering my credit card information online and that if I disputed, I would lose. I was offered a $30 refund that was contingent on sending an email stating "I, (name), on the grounds of this $30 refund have not nor will not be disputing the existing charges." I plan to dispute with my credit card and take the risk of losing $100 vs. selling out for a $30 refund when this is absolutely misleading marketing and advertising! Totally shady and I am shocked they are still in business. It's about principle at this point!

  • Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
  • Cantidad de Reembolso: $ 97.88

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Comentarios

  • MARIE
  • MARIE SBID #fdcffa9f91
  • Publicado 10/06/2014
  • Yeah!!! I applaud you and I am doing the same! I am NOT going to quit until these ________ are put out of business!!!! I am sick and tired of these immoral scammers, or who won't blink an eye over taking people's hard earned money, including MINE!!!
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  • Arzola
  • Arzola SBID #5a9983b8cc
  • Publicado 10/09/2014
  • I can assure you'll and everyone filing a report on us that we do not charge $97.88, now let's put this behind us and order another free trial shipping on us free of charge, and now for a limited time try our new healing cream worth over $400 for free! (no refunds)"
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Resumen del Perfil de la Empresa

  • AuraVie.com logo

EstadÌsticas de la Empresa

  • Queja Contra AuraVie.com
  • Quejas Presentadas: 775
  • Daños Reportados: $86,077.67
Visite el Perfil de la Empresa Completo

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.