ChristianLauboutin.com
Queja 168350 Detalles
- Fecha cuando ocurrió 10/01/2014
- Daños Reportados: $155.00
- Ubicacion china
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I bought a pair of shoes from the above website after reading their returns policy. Once received the shoes were poor quality and didnt fit despite being the correct size. I emailed their customer services and have had several communications back and forth trying to explain the problem. Their returns policy states that if not satisfied to return the goods in perfect saleable condition for refund or exchange. Despite complying with all this, the customer services woman wanted photographic evidence of the problem. I explained that a bad fitting shoe that slips off when wearing them cannt be demonstrated by a photo. I suggested I take an exchange instead of a refund but now all communication has stopped and they have barred my email so I can not contact them. There is no mail address on the website, no phone numbers, only an email address from which I am now barred. I contacted my bank but they can not do anything until I have proof of returning the goods which I can not do without an address. Please do something to stop rouge outfits like this.
Many thanks
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 155.00
- Shiroma SBID #1a1528eb7c
- Publicado 10/17/2014
Comentarios
- Adrienne SBID #037c52776a
- Publicado 10/17/2014
- I am pretty sure your shoes came from China. The website says AAA quality replicas. What they are doing is only illegal in the U.S. I have some friends in China and they have educated me well on their country and values. Many of them are scammers and will do anything to get USD. Some of the scammers do not send anything you order and pay for. Some send rocks or broken items. Sometimes the government officials or shipping companies are in on the scams. I am sure you know by now you will never hear from anyone at that company again, and there is nothing you can do about it in the U.S. without getting in trouble for receiving counterfeit goods. Just warn everyone you know not to purchase goods when you have to send $ Western Union and then wait to see what garbage you get for your money. No matter how honest they sound in email, chats, etc., once you hand your money over, you will probably become a victim.
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