Public Yellow Pages
Queja 168437 Detalles

I was called by a Mr. Denzel Martin advising me that "today was the last day that I could cancel the internet ad for my company". I was told that my pastor had authorized the ad. In order to cancel I had to be connected to someone and give our address, state that I was authorized to make payment, understood the company name and the amount of the ad, and would I like to pay the bill now. After that I would be reconnected to Mr. Martin and he would cancel the ad and we would not reeive a bill. I was reconnected to him and was told the bill would be cancelled. He then suggested that I might want to do the same with another "ad". Yes I wanted to cancel that, too. I went through the same procedure but instead of being reconnected to cancel the ad, I was left on hold for 25 min. at which time I realized I had been scammed. There was no way of contacting the company to verify the bill had been cancelled. I then googled USPublic YellowPages and found no listing. I called my local BBB and was advised there wasn't much I could do.

I received a past due notice on 10/11 for 599.99 + late fees going back to June, then a fax on 10/15 requesting that I contact Jessica Ryan to resolve the issue. I called to contest the invoice but was told that my conversation was recorded and it's a binding purchase. Ms. Ryan played the recording for me which was only the part where I made the above statements. My request to be reconnected to Mr. Martin was not part of the recording.

I was also urged to pay now and avoid going to collection and having our company's credit damaged. I stated that the recording was incomplete to no avail.

I don't feel this is a legitimate business and shouldn't be forced to pay for something I was coerced into doing.