DealFun.com
Queja 16847 Detalles
- Fecha cuando ocurrió 08/29/2013
- Daños Reportados: $99.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I noticed a charge of $99.00 in my acct., so contacted bank and learned it was from dealfun. This was unauthorized so I tried to reach dealfun and have been unsuccessful. I am in a hotel, so I don't know if that has anything to do with it---but be careful.
- Anonymous SBID #75e8390738
- Publicado 08/31/2013
Comentarios
- Chris SBID #N/A
- Publicado 09/01/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
If you say this charge was unauthorized, we would be most glad to refund this charge. You may contact us at support @ dealfun . com (without the spaces) and we can assure you the resolution will be to your complete satisfaction. You mentioned you have tried to reach us but have been unsuccessful, can you please elaborate on this?
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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