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I SIGNED UP FOR A CD ON 08/09/2011 FOR THE PRICE OF 2.97 ON 08/10/2011 THE TWO DOLLARS AND NINETY,SEVEN CENTS WAS TAKING OUT OF MY ACCOUNT.ON 08/19/2011 GRANT ASSIST CHARGED TO MY ACCOUNT 57.93 BY 08/22/2011 THIS AMOUNT TURN INTO.59.03 AND I HAVE NOT RECEIVED NO ,CD,I CALLED ON 08/22/2011 AT,8.09.AM AND TALKED TO BRANDEN HE TOLD ME THAT HE COULD NOT DO ANY THING.AND HE STATED HE WAS A SUPERVISOR.AN TO CALL BACK TO TALK TO ALEX THE FLOOR ,MGR,SO I CALLED BACK AT 9.40 AM AND TALKED TO ERIC, AN ASK HEM IF I COULD TALK TO ALEX THE MGR,HE SAID ALEX WAS NOT IN AT THE TIME.I ASK HIM IF I COULD HAVE THE NUMBER TO THERE MAIN OFFICE OR LEGAL DEPT HE TOLD THEY DID,NT HAVE ONE.THEN HE SAID LET ME ASK ALEX TO COME TO THE PHONE.THEN I SAID TO HIM.YOU TOLD ALEX THE ,MGR WAS NOT THERE SO YOU LIED TO ME.HE ASK ALEX THE MGR,TO COME TO THE PHONE AND TALK TO ME. ALEX THE MGR REFUSE TO TALK TO ME.SO I SAID YOU ARE TELLING ME. ALEX THE MGR IS REFUSING TO TALK TO ME .ERIC STATED YES HE WILL NOT TALK TO YOU.