Fake Belkin
Queja 169989 Detalles

  • Fecha cuando ocurrió 09/22/2014
  • Daños Reportados: $50.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I had trouble with my router I went on line and got Belkin toll free number and contacted nevertheless I was told it was not my router transferred me to technical sopport "PCSMARTCARE" was told my computer had a virus I panic and was told I needed to act immediate working in viewer pointed out "code 404" and other computer message that stated "STOP WORKING" I panic, he stated it is serious virus that will crash my computer first charging a $100 i told him i do not have that to pay then he offered a one time fee 50 I accepted. As he was ensuring they fix it I noticed the code 404 were gone but the other information were the same,later while talking with a freind who knows techinal support reminded me code 404 simple "page not finded" my mind still not together until later while workin on line code 404 displayed "page not finded". I contacted the number and they had no trace taking money from me. I immediate contacted my bank and stop payment!!! I contacted Belkin from the CD information provided by Belkin and noticed the the introduction was not the same therefore I asked to review my records the last time i called in the information provided did not indicated saturday services and deneyed any records or transations outside dates provived and transfered me to their customer complaint i proved the fake numbers and name of support he stated do no belongs to Belkin...also told by Belkin this compay paid Google to have the first spot to appear legit

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Comentarios

  • Mark88
  • Mark88 SBID #b3a1b0f61e
  • Publicado 10/26/2014
  • This is to inform that This post has no grounds.The real name of this customer is natalie baker and phone number given to PC smartcare is(Personal Information Removed) (can't disclose due to customer security).She called PCsmartcare for belkin support and techs checked and clearly said we are PCsmartcare(third party support company) and not belkin and offered our six months computer and router unlimited tech support for $100 and she denied and we offered $50 one time fix with optimization software.The error 404 she is talking about, she itself is telling the error only gets when page can't be displayed, and when router is not working and there is no internet what error she would get? ofcourse error 404.She was talking about "stoped working".Her case was each time we try to enable her wireless service it stopes, thats what we told her needed to be fixed.We don't find any records that she called back our company.Once we traced her case we found out that we tried to contact her to understand what is the reason why she charged back? as a consumer centric company we believe if any one doesn't like our service or think have any problem with our service we give full refund.So, we emailied her(no response) as well as called her in the given number that she asked to put in our database.We only got her mom telling that natalie doesn't live here and we requested her mom to send the msg that we are concerned that if she is not happy with the services we needed to know what is the reason and natalie baker never called us back cause she fixed her problem, got her money back from the bank and after our numerous attempts to contact her was failed we thought customer is a fraud(fixed problem and taken moneyback).Its compeletly a misunderstanding from the consumer,we as a company have reputation and and not take any wrong scam blame because consumer is not aware of what exacly she is doing.
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Resumen del Perfil de la Empresa

  • Fake Belkin logo

EstadÌsticas de la Empresa

  • Queja Contra Fake Belkin
  • Quejas Presentadas: 1
  • Daños Reportados: $50.00
Visite el Perfil de la Empresa Completo

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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.