zBiddy
Queja 1700 Detalles

  • Fecha cuando ocurrió 06/26/2013
  • Daños Reportados: $159.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 6/2/11 I thought I was purchasing a first level of bids to try out Zbiddy. I quickly learned I was charged $159. I read the following:

I tried to call immediately to cancel but was not successful due to the limited customer service hours. I did send a quick e-mail because the agreement indicated a refund would be available if you were notified quickly.
“Right to cancel: You may cancel your contract within 14 days in written form (e.g. letter, e-mail), calling (888) 406-6509.”
I did send e-mail to the address on the site but got a return saying that person was not part of zbiddy. I did finally make contact with customer service and spoke to Malcolm on 6/3/11. He offered me the opportunity to keep my bids and send me a $100 restaurant gift card. I felt this was a reasonable compromise.

I, unfortunately, have not yet received the card.

I have tried the program and unless you are willing to stay on site for hours, there is no way to win without luck.

The other issue is customer service is only open 4 hours M-F. Also, the e-mail address is phoney and they don't provide an address to complain to.

Very bocus operation.

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Comentarios

  • zbiddy
  • zbiddy SBID #ce38eeca1a
  • Publicado 06/06/2014
  • The requirement to purchase bids is explicitly stated on the website and in the terms and conditions. Contact ZBiddy Customer support to assist you with your concerns at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST.
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Resumen del Perfil de la Empresa

  • zBiddy logo

EstadÌsticas de la Empresa

  • Queja Contra zBiddy
  • Quejas Presentadas: 700
  • Daños Reportados: $82,306.11
Visite el Perfil de la Empresa Completo

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.