Organic Care Australia Pty LTD
Queja 170388 Detalles

  • Fecha cuando ocurrió 10/08/2014
  • Daños Reportados: $169.00
  • Ubicacion 13/226 Plenty Road, Bundoora, Victoria 3083, Australia
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I bought vitiligo organics from Organic Care Australia about one year ago. The reason I purchased the product was not only because they offer a 100% money back guarantee at any time but also they state that if I am not happy with the results for any reason, they would give me a full refund, NO QUESTIONS ASKED. In September this year, I sent them an email and told them that their product doesnt work for me and I would like to have a refund. They did reply promptly to the first email, however, I was requested to send the empty bottles back to Organic Care Australia in order for me to get a refund. So I sent the bottles back next day after they requested. I have waited for 14 days and emailed them again, asked them whether they have received the bottle or not, they applied "We have received the bottles and you refund will be processed in 3-5 working days. Please let us know if we could assist you any further?" This email was the last email they sent me on 8 Oct 2012.I waited and waited, sent other two emails to remind them about my refund. However, there was still no refund and no reply from them ever again.

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Comentarios

  • Rose
  • Rose SBID #1ba61d333f
  • Publicado 11/07/2014
  • Hi Scambook,
    Thank you so much for your help. Now I have received the refund and I would like to close the complaint.
    Many thanks,
    Rose
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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Organic Care Australia Pty LTD
  • Quejas Presentadas: 1
  • Daños Reportados: $169.00
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