AuraVie.com
Queja 172798 Detalles
- Fecha cuando ocurrió 10/29/2014
- Daños Reportados: $97.88
- Ubicacion Van Nuys, CA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Like others at this web site, I ordered the 'risk-free trial' of 3 Aura Vie skin care products (a cleanser, a serum and a cream) on 9/9 for which I was charged $4.95 shipping ($1.93 by Newskin and $3.02 from BeauPro). Just returning home after a long trip, I now discover that I was charged $97.88 (by BeauPro) on 9/25/12 for those products, and today I've received another box of the 3 products and have been charged another $97.88. With a phone call to the company where I got a very arrogant representative, I learned that the 'risk-free trial' was for only 10 days, at which time I needed to return unused product and cancel my account. In order the trial products, I was actually signing up for 6 months of the product at full price. I'm not a naive online shopper, as the rep indicated to me on the phone, and this info appears nowhere on the order or shipping confirmation e-mails I received, nor on the paperwork with my trial products.I've cancelled my 'account', and have authorization to return this latest order for a partial refund of $87.20, due to the 'restocking fee'. What a complete scam!
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 98.00
- PAGG SBID #a2c7e11cf0
- Publicado 10/29/2014
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- Queja Contra AuraVie.com
- Quejas Presentadas: 775
- Daños Reportados: $86,077.67
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.