Cyber Crime
Queja 175348 Detalles

i ordered a cake flower and a gift from this website for my girlfriend in india. after couple of days i get an email stating that "the git item you selected is out of stock and yo can select an alternate gift". so i replied to them to give me a call (in australia as i live here) so that i can ask and order accordingly. i recieved th call within an hour by their support team.

on the y of the delivery, my girl friend recieved the cake which was not the same what i ordered, and the gift which is all damaged. and while contacting them, they say they will replace it. and the way they use is like i have to give them the gift and after couple of days they will deliver the proper gift which is i working order. i am happy with that, but while asking them whether i can get any proof while your delivery guy picks up the item or something, they denied to give me a proof or anything which stats that the item to be replaced has been picked up. so i didn't processed further as i cant trust them whether thy gonna come back with the item or not.

and while asking for the refund, i haven't got any reply since then. i told them to give me a call to sort out the problem asap. but i haven't received the call as well.