Olde Brooklyn Lantern
Queja 177016 Detalles

Called the 800 number that was advertised in their TV ad . The TV ad stated "Buy 1 Old Brooklyn Lantern for $12.99 , but wait you get a 2nd for free and ask us about free shipping."
I went and read about complaints here, before I called !
An automated answer came on , it never stated that you were getting the 2nd for free. Pressed "0" and got the usual Indian customer service agent . She said that the 1st Lantern was $12.99 and the 2nd was $9.99 + $6.99 for shipping and handling.
I explained to her about the ad on TV and told her that I saw the same ad 5 times in 1 week . She claimed she was unaware of such promotion and perhaps I misunderstood . I told her what the ad said word for word , she put me on hold for 5 minutes looking something up . After 5 minutes I got annoyed and stopped her search and said , "How do they have people selling items that is advertised w/o knowing advertised price ? " I asked to speak to her boss , she gave me an 800 number 800-777-4034!

This Company are bigtime scam artists , who are now exploiting people who got hit by Hurrican Sandy ! Don't buy (Inappropriate Content Removed) from them !