Be2 LLC
Queja 17719 Detalles
- Fecha cuando ocurrió 09/03/2013
- Daños Reportados: $431.27
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
membership offer 3months 4 $39.99 and the amont of $431.27 has been taken from my account.im very upset and i want my money back,these scammers should not be aloud 2 continue 2 get away with this and now they have my credit card details.please help me
- Anonymous SBID #16038b6d2c
- Publicado 09/02/2013
Comentarios
- Rosalia SBID #N/A
- Publicado 09/11/2013
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I´ve read about these in many blogs. But is going to be very difficult to unsuscribe because they say that even when you delete your profile your membership is still active.
But it´s not just that, they are nigerians and malasians scammers. I just received many contacts that were asking for money by any excuses.
I can´t believe what´s going on and why nobody does anything to stop this kind of frauds. -
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- Annabelbe2 SBID #N/A
- Publicado 09/12/2013
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Hello there Anonymous
I am Annabel Marshall, a team leader at be2 Customer Services. I am sorry to hear that you feel that your membership was wrongfully renewed.
The fact that our Premium Membership is automatically renewed if not cancelled is plainly displayed on the page where you entered your credit card details.
If you did not send a cancellation (the cancellation form can either be sent as an email attachment or faxed) we would not have known that you did not want it renewed.
Please get in touch with me if you have any other questions.
be2 has helped many people find partners over the years and while we cannot prevent people who are not genuine from joining us, we act on every complaint received to ensure that non-genuine members are blocked. We also provide an internal messaging system to ensure that members can communicate with eachother without needing to give out personal details. Indeed we recommend exchanging personal contact details only after spending some time getting to know eachother on our site.
Should you have any queries, do please get in touch with me, quoting your be2 user name, under [email protected]
With kind regards
Annabel Marshall
Team Lead be2 Customer Services
[email protected]
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