Verizon Wireless
Queja 178195 Detalles

  • Fecha cuando ocurrió 04/01/2010
  • Daños Reportados: $800.00
  • Ubicacion USA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

When Alltel sold out to Verizon a letter was sent telling us Alltel users about the sale. The letter stated that there would be NO changes to the Alltel users and was basically a nice "Welcome to Verizon Letter"...So after the change(I'm not sure on the date,so I guessed April Fools Day)it was not all Alltel users included in the sale...end result was I PAID $800.00 FOR CALLS TO MY FRIEND THAT WAS ON MY FREE MOBILE TO MOBILE PLAN! Not even a penny refunded! Took a while to figure out because our bill is not detailed like their computers,all we knew was I was using all those min. And we have 3 phones on our plan so we all thought it was the other one using all the time...WHAT A MESS! A MESS THAT COST ME $800.00!!!When I realized that I would no longer be able to purchase more like my phone, I went on eBay and bought FIVE more phones so I would have back ups. The reason I did this is because I have the "tethering kit" and this is how I get my internet, I plug my phone into my computer where I have installed the kit. So NOW we get a letter stating that on 01/01/2013 ALL ALLTEL PHONES WILL NO LONGER GET INTERNET & NO MORE PICS EITHER! So I'm going to be out the $$$ spent on the tethering kit AND all those phones I bought too! And they also have been messing with my internet connection for a year now, they constantly turn it on & off! And they have also blocked us from using the "Manage My Device" on the internet! This company should be ashamed of themselves! They are ruthless,heartless,greedy and dishonest! I SWEAR TO GOD THIS IS TRUE!!!

Update: 11/17/2012

The total amount this mess will cost me is yet to be determined!

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Resumen del Perfil de la Empresa

  • Verizon Wireless logo

EstadÌsticas de la Empresa

  • Queja Contra Verizon Wireless
  • Quejas Presentadas: 133
  • Daños Reportados: $154,068.21
Visite el Perfil de la Empresa Completo

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