Precision NuWave Cooktop
Queja 179437 Detalles
- Fecha cuando ocurrió 11/01/2014
- Daños Reportados: $169.89
- Ubicacion 1775 Butterfield Rd. Libertyville, Il 60048
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I ordered the BOGO cooktop that was to include two cooktops two sets of cookware and carrying cases and cookbooks. The two cooktops arrived but no pans. I called and spoke to the supervisor on duty who said they would check the taape of the conversation and if the sales person had actually told me that the pans were included then I would be sent them. I was to hear in 3-5 business days. That did not happen so I will call them back . If they don't resolve this in the next 3-5 business days I will see if there is something the Attorney General of wisconsin can do.
- Buscar Resolución: Otro
- I would like to get the order as promised. Missing two sets (saute pad and two skillets) that were to be included.
- Jean SBID #3e4e396da3
- Publicado 11/16/2014
Comentarios
- Hearthware-Jeremy SBID #541a643e74
- Publicado 11/26/2014
- Hello, my name is Jeremy. I am the Social Coordinator for Hearthware, the makers of the NuWave PIC. In many cases, confusion about the cookware stems from a simple misunderstanding about having accepted the additional S&P charges in order to obtain the free gift. If you feel that you are still missing items from your order, send us an email with your complete order information to [email protected]. I will have our customer service managers compare your records with our own. Once I receive an update from them, I will pass along any relevant information to you.
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