RecordsBase.com
Queja 179754 Detalles
- Fecha cuando ocurrió 11/13/2014
- Daños Reportados: $47.88
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I did a FREE trial offer with this company and the same day that I opened the FREE trial(October 27th), I cancelled the account. Then, on November 13th my charge card was charged for $47.88. The number that was shown on my bank statement was 1-800-884-9998.
- Stacey SBID #9af9d838e3
- Publicado 11/17/2014
Comentarios
- PatseChi SBID #698ff6a6c5
- Publicado 11/17/2014
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never provide your c/c for 'free trial offers'
you will ALWAYS be charged, and it's very difficult and time consuming to 'remove' the charges.
each month you will be charged, even afer cancelling the free trial offer
it's how they make their $$ -
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- Brian_D SBID #53ae231170
- Publicado 11/28/2014
- Dear Stacey, Thank you for your feedback. You can easily cancel your trial by calling us directly at 1-888-884-9998, or contact support by filling the form at http://www.recordsbase.com/support, or by replying to any of our e-mails. We will cancel your free trial immediately. We value our customers and take great care to ensure your satisfaction. We apologize for the any inconvenience caused by this matter and thank you for your patience. Kind Regards, Brian Daggs. RecordsBase.com customer service representative.
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