MyTechHelp.com
Queja 179840 Detalles
- Fecha cuando ocurrió 11/17/2014
- Daños Reportados: $79.00
- Ubicacion South Florida
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Apple has an emerging problem with backing up devices to the ICloud. I called My Tech Help believing I was calling Apple. I spent 20 minutes on hold, spent time explaining the issue. The company wanted to charge me $79 for IPhone tech support and told me that Apple would charge me $99 despite the fact that the problem is not with my IPhone! The assistant manager kept trying to sell me on paying for their service and even told me that Apple wouldn't help me unless I paid for tech support. The assistant manager said they were getting "hundreds" of calls a day about the same issue and callers had to pay for help resolving the issue. I passed on her very generous offer and called Apple directly. The tech I spoke to was knowledgeable and did not charge me for the support. My Tech Help has a culture of dishonesty and sales scams. Karma will come their way.
- Buscar Resolución: Estoy Buscando un Cambio en Sus Prácticas Empresariales
- Jane SBID #f02503f3ff
- Publicado 11/17/2014
Comentarios
- Makenna SBID #061d2abf93
- Publicado 03/24/2013
- Did you report this to anyone? Because I had basically the same issue only I was charged half of what I paid for my iPad for this so called "tech support." I want to know if any action has been taken yet.
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