Fye Fye BSP VIP
Queja 180717 Detalles

  • Fecha cuando ocurrió 11/19/2014
  • Daños Reportados: $215.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I logged onto my online banking and found a "reoccuring" charge for $11.99. The wording was mysterious so I looked it up and quickly realized it was FYE's VIP membership program. I went back as far as my online banking would allow and found charges all the way back to June of 2011 - I honestly have no idea how far back it goes and I can't remember the last legitimate charge I made at the FYE store - the one in the local mall isn't even there anymore. I called another store and they quickly gave me the 877.351.2131 number to cancel. Then I had to argue with the woman about the account, that I had no membership information, and that I did NOT want to keep the account. I did get a cancellation confirmation number and she provided a fax # 800.964.8115 to send them a letter to ask for a refund. I went to my bank and cancelled that card and am disputing as much as they allow. I am also reporting them to the FTC and BBB. What I believe happened was that I made a small legit purchase in person some time ago. Then it seems the cashier added my information to a membership without my consent. It's unfortunately an easy amount to miss if you use your card often and aren't very carefully reviewing your account.

  • Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
  • Cantidad de Reembolso: $ 215.82

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EstadÌsticas de la Empresa

  • Queja Contra Fye Fye BSP VIP
  • Quejas Presentadas: 239
  • Daños Reportados: $48,862.67
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