Coolhandle Co.
Queja 181374 Detalles
- Fecha cuando ocurrió 11/20/2014
- Daños Reportados: $134.00
- Ubicacion Internet order
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
It has now been 30 days since I requested cancellation of a site that was built. To my liking it was poorly done and I requested cancellation.
I have sent request after request and I still do not have my refund. I do not appreciate the fact that It is taking this long.
My support ticket is Ticket ID: UNZ-224447
Subject: Cancelation Request - Income
Entourage Pro [v1] > internetmallusa.com
There was a 30 day guarantee and I filed request request before 30 days were up. The exact amount I cannot locate my email. I have low vision and today is not a good day for me. They have all the info with the support ticket is submited.
Department: Cancellation
I have corresponded with Adam R but he seems to be taking his time. Your company should not hold on to clients money that long. Please
give this top priority.
Thanks in advacne
Roy Trevino
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 0.00
- Rogelio SBID #122015b69f
- Publicado 11/20/2014
Comentarios
- adamatcoolhandle SBID #08b4fdad70
- Publicado 11/21/2014
-
Roy,
My name is Adam and I work for Coolhandle.com. We received your cancellation request on October 25, 2012. Per our Terms of Service, "CoolHandle may take up to 30 days to process requests and send refunds." We have terminated your account and issued you a full refund. We replied to your cancellation ticket confirming this action as well.
Let us know if we can assist you with anything else.
Thanks,
Adam R.
Coolhandle.com -
- thumb up
- 0
- thumb down
- 0
- flag
¿Tiene una queja?
Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!
Presente Una Queja AhoraResumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra CoolHandle.com
- Quejas Presentadas: 17
- Daños Reportados: $4,802.29
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.