Fido Cellular Phone Co.
Queja 186305 Detalles
- Fecha cuando ocurrió 12/02/2014
- Daños Reportados: $165.94
- Nombre de Usuario: FidoCellular phone Co
- Ubicacion Canada
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I use to be a loyal Fido customer .I Pay every bill as if I need to untill almost finish my contract . My contract with Fido ended on November 25, 2012. I applied for a new phone with new company and cancell the contract with Fido on the 5th of November. The new Co. I dealt with told me I do not have to do anything and I do not have to pay because my contract will end soon. Today I get a bill of S165.94 from Fido telling me That I cancell too early $100.00 charge.
I do not think It is fair for the customer. Can you help me wit this issue?
With regards
- Buscar Resolución: Estoy Buscando un Cambio en Sus Prácticas Empresariales
- Bounloy SBID #dff070c528
- Publicado 12/02/2014
Comentarios
- Fido SBID #c3c3681d56
- Publicado 12/04/2014
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Hi there!
My name is Faiza and I work on Fido's Social Media.
Looks like the new company gave you wrong information. Since you ported out before the contract end date, you were charged the cancellation fee.
I remain available if you have more questions.
Faiza@Fidomobile
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