WinPalace
Queja 192030 Detalles

hi everyone,
lets put this casino DOWN. i found the right website to complain please have time to tell them your story. they were fbi agents focusing in online fraud: https://complaint.ic3.gov/default.aspx

i want to share about my experienced in WINPALACE CASINO, i am really upset and disappointed. this is about time to stop crime like this one, i signed up at win palace but before doing that i asked first in the live chat room if they were accepting players in the philippines and he said yes and gave me $10 bonus which was need to be wagered by $400 then i finally gained $1,100 which was over from the wagered amount and it was automatically transferred in "withrawable" option. when i finally want to withraw my winnings and went to the chat room she said to me that i was able to withraw only $50 then other winnings will be zeroed out. i was mad of course even though i knew that in their terms and condition i was just able to withraw 5x my bonus. But my point was how could they put all of my money in the "withrawable" option if it cant be withrawn in the first place! how come they didnt just put the right amount which was only $50 and swept away my other winnings from the bonus which was i believe was the right thing! than to waste my time playing so hard and felt so happy everytime i won. and then when i told them that they suddenly me accused of being FRAUD! and they dont want to talk to me anymore and the fraud department will just contact me. How could authorities out there let this scammers victimized us! they also affect our emotions, our beliefs, and our pockets. At first before i forgot they asked me to deposit $20, and when i asked if i deposit what will happen with my balance? they said it will zeroed out! cant you believe it they gave me $10 bonus and i made it for $1,100 in just 5hours for THEM! they just used me to gamble for them making me believe it was my money, i dont know what to feel right now.

all i can say, we need to help each other to stop this from fooling us. I gathered all WINPALACE compalaints from all other sites took a screenshot and send it to the authority. i hope if you have time lets do this. because i believe they will act if there are so many overwhelming complaints.