HotelsOne.com,
Queja 195958 Detalles
- Fecha cuando ocurrió 12/22/2014
- Daños Reportados: $100.00
- Ubicacion New Zealand hotel reservation
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Made a reservation on line for one hotel night, for middle of Feb 2013. Website says "pay on arrival,or departure"
They asked for credit card details, which I figured was guarantee, not proceeding with charge.
Upon checking my card I discovered it had been charged immediately. I have contacted the company to question this , 3by 3 emails. No response to any.
I contacted the hotel direct to confirm they did have a reservation
And I do, however they have not received any payment to date.
This is not acceptable and do not plan to use this company again.
L.Rector
- Buscar Resolución: Estoy Buscando un Cambio en Sus Prácticas Empresariales
- Leigh SBID #d86900de4e
- Publicado 01/02/2013
Comentarios
- HotelsOne SBID #f8dee93321
- Publicado 01/28/2013
-
Hi Leigh,
Thanks for this message. I hope you will give us the opportunity to fix this problem, so it can't happen again. Could you email us your booking number to [email protected], so we can solve this?
Kind regards,
Hotelsone
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