Verizon.com
Queja 1962 Detalles

ORDERED NEW GOOGLE PHONE AND ASKED FOR INTERNATIONAL WIRELESS ONLY SERVICE FOR THREE WEEKS AND NOTHING ELSE. I TOLD VERISON IT WAS FOR MY SON WHILE HE WAS IN CHINA AND THAT I DID NOT KNOW HOW TO OPERATE OR SET CONTROLS.
A MONTH LATTER I GET A SERIES OF BILLS TOTALING AROUND $5,000. mY SON WHO IS A MINOR WAS SUPPOSED TO USE PHONE FOR E-MAIL AND TO UPLOAD PHOTOS AND USE THE INTERNET, WHICH WAS A FIXED RATE. i FIND OUT THAT THEY NEVER SET THE UNIT CORRECLY AND TEXTING AND PHONE WORKED. SOME PEOPLE CALLED HIM AND TEXTING WORKED AND HE USED IT INSTEAD OF E-MAIL. I CONTACTED THE FCC FEDERAL COMMUNICATIONS COMMISSION BECAUSE VERIZON RECORDS ORDERS BUT COULD NOT FIND ORDER AND I FOUND OUT THEY PAY BY COMMISSION? VERIZONS LAWYER AGREED TO REMOVE THE CHARGES AFTER THE FCC RESPONDED. NOW THEY HAVE REMOVED ALL DISCOUNTS FROM THE ACCOUNT,. THIS IS A VERY DIFFICULT COMPANY TO DEAL WITH.