DealFun.com
Queja 19709 Detalles
- Fecha cuando ocurrió 09/05/2013
- Daños Reportados: $99.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I started to fill out my authorized application, when I had this feeling not to. so I did not complete this form. the next time I looked at my credit card I notice this charge was on my account.
WHAT SHOULD I DO ???
(Personal Information Removed)
- Albee SBID #c46e0f79d2
- Publicado 09/09/2013
Comentarios
- Chris SBID #N/A
- Publicado 09/09/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
Firstly, I would like to confirm that we process with a PCI compliant gateway and there is no way we can process any sort of transaction without the complete information being submitted. It is practically impossible. Also, after we form is completed we send out two confirmation emails with the charge and also display an invoice page straight after the transaction.
Having said that, we have an very pro-consumer policy. Did you try to contact us at support @ dealfun . com (without the spaces)? I am sure you would have been more than satisfied with the response. I have passed on your details to our Customer Service team and we will be getting in touch with you very shortly. Please let us know if the response is to your liking.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensu -
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