InTouchVoip.com
Queja 197900 Detalles

I noticed an unauthorized on my checking account posted on 1/2/2013 in the amount of $39.95. After further review, there was an ACH withdrawal on 12/4/2012 also for $39.95. I contacted the company and they said that I authorized this company to charge my account for services using a Voice Over the Internet phone line. NOT!!! The email address that I was supposed to have used has been inactive since 2011. The "gentleman" James tells me that I am mistaken because this is an active email account. I told him to try and send something to it. It won't work. I have been given a refund code for 1 months refund since the company has a 30 refund policy. Oh, he will try to get the other monies refunded. It should be 4 - 6 days. The overdraft charges that were incurred will not be considered because "I authorized" it.