Avast Software
Queja 198888 Detalles
- Fecha cuando ocurrió 01/09/2013
- Daños Reportados: $21.00
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I purchased the antivirus and it was charged to my account and it was never downloaded on my computer. Can you either download it on my account or refund my monies back so that I can get a antivirus that will download ..
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 21.34
- Carol SBID #58ce6aaad7
- Publicado 01/11/2013
Comentarios
- AvastSupport SBID #21e221415f
- Publicado 01/15/2013
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Hello Carol,
I am an avast customer rep and after your purchase if Avast was not installed then you need to install the software with the license that should have been sent. If a license was not sent then please send us an email at [email protected] and one of our technicians will be more than happy to help you.
Thank you very much for your cooperation.
Kind Regards -
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- AvastSupport SBID #21e221415f
- Publicado 01/15/2013
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Hello Carol,
I am an avast customer rep and after your purchase if Avast was not installed then you need to install the software with the license that should have been sent. If a license was not sent then please send us an email at [email protected] and one of our technicians will be more than happy to help you.
Thank you very much for your cooperation.
Kind Regards -
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- AvastSupport SBID #21e221415f
- Publicado 01/15/2013
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To All those with issues or complaints. Please send an email to us at [email protected]. Our support is FREE unlike some of our 3rd party resellers who provide both avast and other PC services.
We truly would like to resolve all of your issues if possible, we just ask that you contact us in the correct channel. Thank you again for your responses and we do look forward in hearing from you so perhaps we can help resolve your issue.
Thank you again Scambook for this opportunity to help resolve our customer's issues.
Kind Regards,
Avast Customer Service Rep
Kind Regards
Avast Technical Support Specialist
AVAST Software a.s.
140 00, Praha 4
Czech Republic
Europe
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