ChatAndVision
Queja 200778 Detalles

They are totally liers. They charged my money and told me the payment unsuccessful. Now the bill went into my credit account, not pending!

Below are the back and forth emails.

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Liers!

However, you have charged my account:

It appears in my credit card account, NOT PENDING!

01/13/2013 CHATANDVISION/SKYPESTO LONDON GB $14.00
Transaction Type: 2
Post Date: 01/13/2013
Reference Number: M9GQV800
Merchant Category: PROFESSIONAL SERVICES, NOT ELSEWHERE CLA

===================
Dear Zhang,

Thank you for your email.

With regards to your query, we would like to inform you that we received an order from you however the order was placed unsuccessfully therefore there will be no charges on your account. You may contact your bank to confirm this information.

Should you have further queries, feel free to contact us again.

Sincerely,

Claire
Customer Care Officer
======================
Hi,

Ref #:SO252033

Please solve it!

========================

Dear XXXX,

TRANSACTION CONFIRMATION

You have successfully made a payment to Chat and Vision Ltd. using your
credit/debit card (Personal Information Removed) on 13 Jan 2013.

The amount of USD 14.00 has successfully been debited from your
credit/debit card.

This charge will appear on your card statement as a debit by:
ChatandVision/SkypeStore


Sincerest regards,

Skrill (Moneybookers)