WiMacTel, Inc.
Queja 201937 Detalles
- Fecha cuando ocurrió 01/14/2013
- Daños Reportados: $90.00
- Ubicacion 2225 East Bayshore Road, Suite 200, Palo Alto, CA 94303
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Made 2 calls (few minutes long each) to mainland USA from Honolulu Airport and was charged about $45 for each call on my credit card. No rate posting on the payphone and was not given any notice prior to or after my calls of those charges. Emailed the company today asking for a refund so that I would only be charged the normal rate for similar payphone services. Will never be using their services again.
- genusue SBID #b5c12aa467
- Publicado 01/19/2013
Comentarios
- James SBID #3fd0494fa1
- Publicado 02/09/2013
-
WiMacTel cares very much about our customers being satisfied and we operate a 24 hour a day customer care centre to take care of any issues. We can be reached at 1-888-476-0881 or [email protected]. Please drop me a note at [email protected] if you can regarding your experience with our customer care team.
We do acknowledge that credit card calls are priced higher than coin calls and it is due to all the additional costs that don't apply to coins, such as commissions that have to be paid to the payphone owner, validation costs, billing & collection costs, live operators if used, etc. We would like to post the rates for these calls but there just isn't room on the phone as the rates are complicated and depend on where your calling, if your using a credit card/ calling card or calling collect/3rd party/person to person and if an operator is used. We also know at times there is confusion with the coin rate that is posted on the phone where callers believe that's the credit card rate. In all those instances where customers are surprised by the price we always try to assist.
Sincerely, James MacKenzie -
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
WiMacTel, Inc. Queja 365854 for $17.00
-
Bonita
- Publicado el 02/13/2018
WiMacTel, Inc. Queja 356610 for $17.48
-
Anonymous
- Publicado el 01/06/2017
¿Tiene una queja?
Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!
Presente Una Queja AhoraResumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra WiMacTel, Inc.
- Quejas Presentadas: 248
- Daños Reportados: $1,061,076.09
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.