Pro-Action
Queja 20370 Detalles
- Fecha cuando ocurrió 09/05/2013
- Daños Reportados: $112.50
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 21st. August I ordered 30 DAY 'free' trial samples of Pro-action Acai, Hoodia and Herbal Cleanse for which I paid postage (as requested) of £4.98. Un-noticed by myself I have been told that if a cancellation is not made before the 14th. Day then charges would be made to accounts without notice. These amounted to £112.50 (£37.50 each item) which I would never have known about had I not checked my bank account on that day. I honestly cannot say that I saw what the cost would be should I not be satisfied with the free samples. I telephoned Pro-action only to be told that no way would I get this money refunded and even if I sent the items back (I have not yet tried them, they are still completely intact) I still would NOT get any money back. I was told on the 'phone rather abruptly 'it is your own fault you chould not have sent for them'! I did get an AUTOMATED acknowledgement of an email which I sent on 5th. September stating that it would take 'up to 72 hours to reply' and here we are, 7 days later with still no reply. I feel cheated and overcharged and made to feel foolish by this - can you help me please?
- Anonymous SBID #aa5805ddc8
- Publicado 09/12/2013
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- Queja Contra Pro-Action
- Quejas Presentadas: 1
- Daños Reportados: $112.50
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