h2o
Queja 204106 Detalles

  • Fecha cuando ocurrió 01/20/2013
  • Daños Reportados: $60.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I asked for a 60$ plan, the CSR put it in for $40 buck plan. My internet turns off and they see a credit for $20 and adds it to make a 60 buck plan. internet turns off a day later. CSR says sorry, we cant switch it like that. you have the pay th whole $60 again so you can have that plan or wait it out til next month and upgrade to 60. i asked Can I please speak to a supervisor...put me on hold. picked up and said not available, i said ill way...he hung up on me. They hang up on you instead of letting you explain the chain of events to a supervisor. They are the Worst!!!!

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Comentarios

  • H2OWirelessNowSupport
  • H2OWirelessNowSupport SBID #6af8cb43ee
  • Publicado 02/12/2013
  • Good Day Steven, My name is Ricardo and I work for Locus Telecommunications, Inc (the owner of H2O Wireless GSM) as a Senior Manager of Customer Service Operations. Having said such and in conjunction with our commitment to satisfy all of our valued customers, I encourage you to contact me via my email address of [email protected] so that I may personally address your service-related concerns. I simply ask that you make reference to SCAMBOOK and your H2O Wireless GSM prepaid mobile number in your email so that I may easily identify it. I look forward to effectively and amicably addressing such matter with you in an effort to offer any feasible assistance possible. In closing, I note that I usually respond to my emails within 24-48 business hours, if not sooner. Best Regards, Ricardo B. (aka H2OWirelessNowSupport)
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Resumen del Perfil de la Empresa

  • H2O Wireless logo

EstadÌsticas de la Empresa

  • Queja Contra H2O Wireless
  • Quejas Presentadas: 24
  • Daños Reportados: $7,038.00
Visite el Perfil de la Empresa Completo

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.