Comcast Cable Service
Queja 204287 Detalles

I SIGNED ON WITH COMCAST ON THE TRIPLE PLAYED FOR $99.00 FOR 2 YEARS. EVERY MONTH I GET A BILL FOR $165-202.00 PEER MONTH. I DISPUTED THIS AMOUNT BECAUSE THERE WAS ACCOUNTING ERRORS ON MY BILL, SUCH AS, SERVICEMAN-$30.00
SIX CABLE BOXES MAILED TO MY ADDRESS AND I REQUEST 1 BOX. AFTER BEING ON THE PHONE TODAY WITH ANOTHER CUSTOMER PERSON, SHE STATED MY BILL IS 453.00 WIH 226.00 PAST DUE, THERE WAS SUPPOSED TO BE A CREDIT FOR 77.00 FOR THIS MONTH BILL. AND THE BILL IS STILL 453.00, COMCAST CANCELLED MY XFINITY BECAUSE i OWE OVER 400.00 NOW , THIS PROVISION WAS NOT IN A CONTRACT , SO THERE THIS IS THE FIRST TIME I HEATRED OF THIS , AND COMCAST DOES NOT HAVE A CORPORATE TELEPHONE. SO IF THE CONSUMER IS NOT SATISFIED WITH CUSTOMER CARE AND ADDRESSING DIFFERENT ISSUES. I AM VERY DISGUSTED WITH THIS COMPANY PAYING OVER 200.OO PER MONTH IN THESE HARD TIMES ARE CRAZY. PLEASE HELP ME A SENIOR CITIZEN. JUANITA HENRY CONTACT NUMBER (Personal Information Removed)