Gamevil
Queja 206197 Detalles

  • Fecha cuando ocurrió 01/21/2013
  • Daños Reportados: $92.00
  • Ubicacion USA or Korea
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I had made an in-game purchase of 2700 stars for the game fishing superstars. Two days after buying the fishing rod using the stars, my account was suddenly banned for no rhyme or reason with this message: 'Abnormal data detected. Please email your inquiry to [email protected]. Data manipulation may result in legal actions. (-6).'
I emailed twice my inquiry but gamevil did not get back to me at all.

Update: 03/03/2013

Company replied on 6th February and reinstated my account. Everything is fine as up to present

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Comentarios

  • Gamevil
  • Gamevil SBID #7830d0ad12
  • Publicado 02/04/2013
  • Hello Genvant,

    This is Heechun from Gamevil USA.
    We apologize for the delay of the issue.

    In order to expedite the process, can you please e-mail me at [email protected] with detailed explanation of the issue as well as your device information such as CS Code, in-game nickname so we can restore your account, as well as recover the items?

    Thank you,
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  • Genvant
  • Genvant SBID #2c2273a33f
  • Publicado 03/03/2013
  • Dear Heechun,

    I have received the reply from Gamevil on the 6th of February. I apologise for the lapse in reply and seriously grateful for the reinstating of my account. Thanks again for everything and I will continue to support fishing superstars.

    Sincerely,
    Genvant Soo
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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra Gamevil
  • Quejas Presentadas: 12
  • Daños Reportados: $5,694.99
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.