TrialPay
Queja 207377 Detalles
- Fecha cuando ocurrió 02/01/2013
- Daños Reportados: $6.77
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The company is a scam. They had an offer from Fandango that if i register and purchase things worth $5 from godaddy.com I will get two tickets for Fandango Movies.
I went to the link and got two websites and paid $6.77.
After not receiving the confirmation of two tickets, I emailed the customer service team and i got back the reply saying..
'SORRY, YOU ARE NOT ELIGIBLE".
There was no reason specified as to why I was not eligible? I completed the transaction over $5. I was a new customer and everything..
Anyways, on emailing them that I will write this on scambook and local news, they deactivated my account ..
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 6.77
- Abhi SBID #ac87b86f57
- Publicado 02/04/2013
Comentarios
- TrialPaySupport SBID #0a51e0164e
- Publicado 02/12/2013
-
Dear Abhi,
Thank you for bringing this matter to our attention via this forum.
I am sorry for the experience you have had with our checkout. I can assure you that TrialPay is an honest company and our offers have a 99% tracking rate when completed per the offer terms. In cases where offers were not credited instantly, we do have a receipts process as noted in our Term and Conditions below:
"Depending on the offer completed, there may be a delay in receiving your product due to a delay in reporting of offer completion to TrialPay from the third-party. The times specified in the TrialPay checkout process for order fulfillment are estimates only. In cases where the delay exceeds the estimated completion time, you may submit proof of the completed advertiser (called a "receipt") for manual review.”
If you submitted a GoDaddy receipt then your receipt was sent to our partners at GoDaddy for verification. Unfortunately, we were unable to locate your customer account with the information you have provided in this post. However, due to your dissatisfaction, we will be happy to investigate your matter further- if you could please write into [email protected] with this forum’s url included in your body, we will be able to assist you with out further delay.
Please let us know if you have any other questions.
Regards,
TrialPay Customer Support -
- thumb up
- 1
- thumb down
- 0
- flag
- Abhi SBID #ac87b86f57
- Publicado 02/27/2013
- I have emailed the customer support, but still no response from them about the complaint!!
-
- thumb up
- 0
- thumb down
- 0
- flag
- Abhi SBID #ac87b86f57
- Publicado 02/27/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
- Abhi SBID #ac87b86f57
- Publicado 02/27/2013
- This comment has been deleted by the Moderator for Terms and Conditions.
Similar User Submitted Complaints ▼
TrialPay Queja 195097 for $18.00
-
Kim - Publicado el 12/29/2014
¿Tiene una queja?
Añadir una queja y correr la voz. Quejas de alto volumen tienen una mejor oportunidad para recuperar su dinero. Presentar un informe y unir fuerzas con otras personas como usted!
Presente Una Queja AhoraResumen del Perfil de la Empresa
EstadÌsticas de la Empresa
- Queja Contra TrialPay
- Quejas Presentadas: 93
- Daños Reportados: $7,647.86
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.