HotelsOne.com,
Queja 207485 Detalles
- Fecha cuando ocurrió 02/04/2013
- Daños Reportados: $115.43
- Ubicacion Lynchburg, VA
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
We made a reservation online through hotelsone.com on 1/31/13 for a one night stay in Lynchburg on 2/6/13. On 2/4/13 at 7 pm., we learned of the death of a close friend that will prevent us from leaving for out trip this week. When I called hotelsone.com on 2/4/13 at 7:15pm, the agent told me that she could not cancel even though it was more than 24 hours notice. When I asked to speak to a supervisor, she told me that her supervisor would say the same thing; she then suggested that I try to sell the reservation to a friend. It goes without saying that we will not be dealing with this company again. Very dissatisfied!
- Anonymous SBID #db09cb5db1
- Publicado 02/04/2013
Comentarios
- HotelsOne SBID #f8dee93321
- Publicado 02/05/2013
-
Dear sir or madame,
We're very sorry this happened to you. Can you please email your booking number to [email protected], so we can look at the situation and solve this? Thank you.
Kind regards,
Hotelsone -
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- Queja Contra HotelsOne.com,
- Quejas Presentadas: 79
- Daños Reportados: $19,494.71
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