SAFE SMOKE 51
Queja 208599 Detalles

I WAS TOLD THAT I WAS ONLY GOING TO CHARGE FOR THE SHIPPING COST OF $4.95 ON 12-26-12 FOR A FREE SAMPLE. SAFE SMOKE 51 CONTINUED TO CHARGE MY ACCOUNT FOR OTHER SMOKELESS VAPOR CATRIDGES THAT I NEVER RECEIVED AND ALSO I NEVER AUTHORIZED ANY OTHER CHARGES. THE OTHER CHARGES WAS TAKEN OUT OF MY ACCOUNT ON 01-22-13 FOR $59.67, AND 02-10-13 FOR $79.62. TODAY IS 02-07-13. I WAS BILLED EARLY FOR AN UNAUTHORIZE CHARGE. I DID TRIED TO CALL THE NUMBER THAT WAS GIVING TO ME WHICH WAS 1-877-820-6099 AFTER THE $59.67 WAS DEDUCTED FROM MY ACCOUNT ON 01-22-13 I GOT NO RESPONSE AND I MADE NO CONTACT WITH ANYONE AFTER NUMEROUS ATTEMPTS. ON 02-07-13, I FINALLY WENT BACK ONLINE TO THE INTERNET AND FOUND THEIR ADDRESS AND ANOTHER PHONE NUMBER,888-491-4919. I DID MAKE CONTACT THEN AND SAFE SMOKE TRIED TO MAKE A DEAL TO SEND ME MORE CATRIDGES AND I DONT WANT THAT. I EVEN OFFERED TO RETURN THE PRODUCT. I GOT THE RUN AROUND. THEY QUICKLY DISCONNECTED THE CALL. I CALLED BACK, AND THEY CONTINUED TO PLACE ME ON HOLD TO SEE IF IT IS OK TO TALK TO THEIR CORPORATE OFFICE. A COMPLETE RUN AROUND. THEN THEY OFFERED TO SEND ME CREDIT $80. THERE WERENT ANY DISCLOSURES ON THE WEBSITE FROM WHERE I OREDERED THE FREE SAMPLE THAT I WAS CHARGED FOR. EVEN WHEN YOU CALL THE NUMBER IT CLEARLY STATES THAT YOU WOULD ONLY BE CHARGED FOR THE SHIPPING AND HANDLING COST.