AT&T
Queja 208625 Detalles

  • Fecha cuando ocurrió 08/28/2014
  • Daños Reportados: $150.00
  • Phone Carrier:

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I am writing the approximate amount and date ws between July and august when I called the At&t customer services to request a number change and the person that helped med took avantage and change my plan a nd whe primary number was switch to the secondary number, I had this plan since last three years ago This was my plan 700 family plan with a $20 dollars plan for unlimited 200 messages and 200mgb of data. since the summer my plan is &30 d0llars fors for data and message. Now I dont have message and requesyed to be block I cannt afford to py $20 text and & $20.00 for data than I dont use. My complain is that only eare are forcing me to have the plan they want to impose and not letting me shoose when I am paying for the bill. They are forcing to pay i plan I can not afford. If ai cancel the service they are going to change more for cancellation services. I need help because I dont have any choices for a service I need and have to pay for a plan cannt affordforced from At&T.

  • Buscar Resolución: Otro
  • I need my service plan back to the original plan I had since march 2010. I cannot afford this new plan with out message and data for 20.00 that I dont use. If I dont get my original plan I would appreciate not to be charge any fees for cancellation of the service at his plan I am being forced to pay for data I dont use or need and do not have a message that I need. I used to pat less than $90.00 a month now I have to pay over &100.00 dollars I cannt afford this charges since the summer nd since I was sick I did not realized all this changes. Thank you, Ileana de Leon

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra AT&T
  • Quejas Presentadas: 217
  • Daños Reportados: $9,392,600.76
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