PointPay
Queja 210220 Detalles

  • Fecha cuando ocurrió 02/11/2013
  • Daños Reportados: $45.00
  • Ubicacion Denmark
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was shocked to see that AGAIN! I had £45.00 debited from my account by Pointpay (Which shows as Pointpay*co.uk on a bank statement)

I called this company in January to query the charge and it was to renew a years membership for a VIP shopping website. To which I asked how they had my details and what details they did have. Much to my surprise they only had a card number & email address..... According to the assistant, I had downloaded an app on my mobile and registered for the subscription? (Why would you not have my details then?)

I cancelled the subscription and took it as my fault. The same day in January 2013 and again on the 11th February 2013 my account was debited a further £45 each time.

? Why would you pay more than once a year for a 12 month subscription and why would I be charge twice after closing the account ?

Somethings not right... Please let others know to check their statements.

Kind regards
Chris
www.chrisnsara.info

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EstadÌsticas de la Empresa

  • Queja Contra PointPay
  • Quejas Presentadas: 102
  • Daños Reportados: $15,500.22
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