Bloomex
Queja 210708 Detalles
- Fecha cuando ocurrió 02/14/2013
- Daños Reportados: $110.00
- Ubicacion Sydney Australia
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered 12 long stemmed roses, chocolates, teddy bear and card from bloomex.
I was guaranteed same day delivery, i was then told after i paid for them that it would be the next day.
when i disputed this i was then told, it would be the same day.
Now the phones cannot be contacted, there is noone available on there live chat support, they have not responded to emails and the money was taken out of my account, but the flowers etc etc i ordered have disappeared, they have not been delivered and the company seems to not have a working phone or online help.
The department of fair trading NSW are looking into the matter. AVOID THIS COMPANY.
I note they have replied to other customers complaints on here saying to provide the order number and fhey will get back to you.
They lie and they NEVER do.
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 110.00
- BrettB SBID #5dc7053ade
- Publicado 02/14/2013
Comentarios
- Justin SBID #57d9782b3d
- Publicado 02/14/2013
- Going through the same battle on the other side of the world mate. Hope you get a resolution.
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- Megan SBID #7e4f35a06b
- Publicado 05/22/2013
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I would like to assist you in solving this issue. Can you please contact me directly @ [email protected] with your order number and ATTENTION MEGAN. I will follow up with your email and your issue withing 24 hours of receiving your email.
Thank You
Megan
Bloomex Customer Service Manager
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- Quejas Presentadas: 58
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