Pura Silk
Queja 212060 Detalles

I ordered free sample of Purasilk and Bellagenix after seeing the advertisement on the internet, on 24/01/2013. The shipping charges of $4.95 each were deducted from my bank account the same day. I received the goods on 17/02/2013. On the statement, it said that if I did not return the goods within 14 days they would assume that I was happy with the products, and would bill me for the full amount. Impossible to do, as the 14 days had gone. My bank account was debited on 12/02/2013 for $190. I had never agreed to this, or signed anything saying that they could do this or take the amount from my bank account. I have had to cancel my bank card to stop them taking any more. My bank says that it will refund me the amount, but if Purasilk demand the money again on my old bank card, the bank will have to pay it until I request them not to, again. They asked me to e-mail the company to let them know this, but according to the Scam site on Internet, there is no such address, and they don't answer the phone.