Mike Filsaime
Queja 212359 Detalles
- Fecha cuando ocurrió 12/17/2014
- Daños Reportados: $154.00
- Ubicacion http://mikefilsaime.com/
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
As soon as I realized I would be unable to work the program I asked for a refund. The company took $77 out of my account twice, the second time without my approval. I have receied three messages promising a refund since but none has been returned. I write to billing once a week.
- Anonymous SBID #ad01dd6a53
- Publicado 02/19/2013
Comentarios
- nfahey SBID #e8884fa0d8
- Publicado 02/21/2013
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Hello Anonymous. I want to help you with this and get your refund sent; however I do not know who you are. If you can give me the ticket number you have from our Support Desk, I can get this sorted out quickly for you. We sincerely apologize for the delay in processing your refund.
Due to the unexpected demand for a new product, our support
desk was caught off guard and tickets got backed up temporarily. In fact,
we have since added an additional 4 people to our support staff so that this situation will
never happen again in the future.
We are also sorry you feel you have been scammed, because that is not and never
was the case. Our intention has always been to complete your refund, and we did
not intend for it to take this long.
Sincerely,
Nancy Fahey,
Customer Support Mgr.
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