DVD Gator
Queja 212702 Detalles

  • Fecha cuando ocurrió 12/21/2014
  • Daños Reportados: $90.00
  • Ubicacion Online order

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The company or person contact no longer exists

International boundaries

DO NOT BUY ANYTHING FROM DVD GATOR.

I have tried many times over the past two months to get a replacement DVD from the Hill Street Blues box set that my wife bought for me for Christmas. This site was the only one to offer the complete series.
The first DVD had minor pause problems but the second DVD couldn't be watched with the constant skipping and pausing. I e-mailed customer service and was told a replacement DVD will be mailed soon. After 3 weeks I inquired to Gordon at "customer support" and was told my replacemnet was shipped.
Well.....after waiting now over 2 months and many emails back and forth to Gordon I still have not received by replacement.
Now I can't even get a response from DVD Gator as it seems they either changed thier e-mail address or just shut it down.
What a terrible way to treat a paying customer.

  • Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
  • Cantidad de Reembolso: $ 100.00

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Resumen del Perfil de la Empresa

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EstadÌsticas de la Empresa

  • Queja Contra DVD Gator
  • Quejas Presentadas: 231
  • Daños Reportados: $22,158.79
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