DealFind
Queja 213596 Detalles
- Fecha cuando ocurrió 02/22/2013
- Daños Reportados: $59.00
- Ubicacion dealfind.com
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I purchased this voucher in Jan 5th 2012. I tried to call the phone # listed on the voucher 212-470-4013 for two months left several messages and no one returned my call. I finally after numerous attempts spoke to a gentleman on 12/30/12 and he stated I had the wrong # not to call back. I checked the website and this is the same phone # listed. I immediately contacted Dealfind via email 12/30/12 to advise them this Business does not exist. Dealfind policy is if a merchant goes out of business within a year of purchase they will refund you I dont get any response until 01/10/13 "day after expiration date on voucher" from Avital Customer Satisfaction Expert Dealfind who states "Dealfind proudly offers a full refund for unused vouchers within 30 days of purchase for local service deals. So basically I am not entitled
I replied back with their policy on their website which clearly states
http://www.dealfind.com/refund-policy.php
"If a merchant goes out of business within a year of your purchase, not to worry! We will issue Dealfind Dollars to your account for the price you paid for any unused vouchers" I replied back with thier policy over 6 weeks ago and have not recieved any response for dealbucks returned. I was a big fan of dealfind until this happened. They need to honor thier own policies. Groupon customer service is beyond excellent. Never had an issue.
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 59.00
- Marizol SBID #0d96d389d8
- Publicado 02/22/2013
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EstadÌsticas de la Empresa
- Queja Contra DealFind
- Quejas Presentadas: 25
- Daños Reportados: $6,472.95
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.