T-Mobile
Queja 213716 Detalles
- Fecha cuando ocurrió 02/22/2013
- Daños Reportados: $351.49
- Ubicacion Austria
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Dear T Mobile,
Unfortunately, I had the TMobile line +(Personal Information Removed) in Vienna.
I tried to cancel many times the line in different TMobile stores before I left the city but they said that I needed to cancel by T Mobile Hotline because I needed a letter explaining why I wanted to breach the contract.
So, after thousand tentatives to reach someone in the Hotline that could speak in english, someone explained to me that I had to send a letter saying that I needed to breach the contract once I was leaving Austria and, another letter from my company proving that they were sending me to another country.
I sent those two letters on 9th January of 2013. After two days my phone was without service.
I thought that everything was correct and TMobile will charge me the 80 € that I agreed.
After that I already unblocked my Iphone paying extra 150€.
Today I received in my bank account another debit of 351,44€ from TMobile.
I can not access my account in the site anymore since I am not a customer and I want this amount back!
- Buscar Resolución: Estoy Buscando un Cambio en sus Prácticas Empresariales
- Cantidad de Reembolso: $ 351.49
- dani_munhoz10 SBID #28f9344936
- Publicado 02/22/2013
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