American Value Grocery
Queja 21734 Detalles

  • Fecha cuando ocurrió 09/20/2013
  • Daños Reportados: $19.95
  • !

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International boundaries

I called a number after I heard an ad on the radio about free grocery vouchers and that the government was conducting a survey. I called the number and the man, John, that answered said that it was indeed a survey and that they were seeing how people were spending their grocery money during these economic hardships. I asked a lot of questions and it all sounded reasonable--even did a google search and saw surveys by "American Value". He said he had to charge me a $19.95 processing fee for the "package" of vouchers that I would receive. Then proceeded to offer a bunch of stupid "savings" programs. Should've known then, but thought it was a survey being funded by other programs like this. I got my very small envelope in the mail last night and it is NOT vouchers--it is a membership service to a coupon website by American Value Grocery. I called their number and the man who answered was very apologetic and said AVG had asked "them" to take the ad off the radio and that I was "misinformed" about the program. I said I'd try it anyway, but I'm not sure if it will be worth $20 to me. I should just cancel, but he said I had 30 days to make that decision and I should see if the program is worth it. We'll see. I'm still pissed that it's not what was advertised.

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Comentarios

  • Jason
  • Jason SBID #4f4867a987
  • Publicado 03/23/2014
  • I heard the same advertisement on the radio thinking I would get vouchers for groceries because they were doing a research study of what people were buying. I asked the representative if the grocery stores know about this program and I would be able to use these so called vouchers at any grocery store and he said, "yes." If I had known it was a coupon provider I would not have paid $19.95 for this so-called money saving opportunity! I am a very busy person and live paycheck to paycheck, the advertisement seemed perfect and since it was on the radio I assumed the station had done their homework and the ad was legit. Never again. It sounded too good too be true. Now I'm out 20 bucks.
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Resumen del Perfil de la Empresa

  • American Value Grocery logo

EstadÌsticas de la Empresa

  • Queja Contra American Value Grocery
  • Quejas Presentadas: 214
  • Daños Reportados: $17,019.12
Visite el Perfil de la Empresa Completo

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