DS Marketing -Collagenta.com
Queja 217504 Detalles
- Fecha cuando ocurrió 03/03/2013
- Daños Reportados: $97.82
- Ubicacion DS Marketing Ltd. 788-790 Finchley Rd., NW11 7TJ London U.K. Company
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
At the end of February 2013 I was on my facebook page when an advert popped up for A FREE Trial and sample of Collagenta Active Serum for £1 plus post and packaging at £3.95. I paid for this by entering my bank details as requested. I recieved my sample but Collagenta ref:( Card purchase cyprus) have taken £97.82 from my bank account on 04/03/2013. I had no idea what this was for until today I have read lots of complaints about the marketing company DS marketing putting it in small print for the collagenta advert (that I didn't see) that I should have returned the sample within 14 days if I wasn't happy with it or get charged the full amount! This advert was VERY misleading and not obvious that I would have to pay £97.82. I am a pensioner and can't afford this. I have had to get my bank to put a stop on any further money going out of my account and now I'm worrying about it.
- Anonymous SBID #95f917d03a
- Publicado 03/07/2013
Comentarios
- Kairn SBID #353a34a7ae
- Publicado 03/19/2013
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This may help you .
http://asa.org.uk/Rulings/Adjudications/2012/11/DS-Marketing-Ltd/SHP_ADJ_202609.aspx
Also request a charge back from your bank .
Any further product shipped to you should be returned to sender .
DS Marketing will try to bully you into keeping the product ,maybe a reduced cost . Say no . The only way to stop them is to not give them any money . File complaint with the ASA . Police as well .DS Marketing are persistent, stay strong and good luck . I managed to get all my money back , it took me a couple of weeks of staying on top of it . Make sure that the auto fill is off in your account with them as well .Don't let them get away with this . Cheers. -
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