SIDESOCKET.COM
Queja 217749 Detalles

  • Fecha cuando ocurrió 03/08/2013
  • Daños Reportados: $25.90
  • Ubicacion Wallingford, CT

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Side Socket
P.O. Box 3179
Wallingford, CT 06494
phone: 866-596-4604

I went online to sidesocket.com I saw this advertised on televison and I wanted to purchase this item: because they came with surge protection built in, so I went to the site; there is a video which I watched and then started to process my order for 2 side sockets; looking at the picture of the side sockets; was different from the video, but I was assuming I was getting 2 side sockets with the surge protection, but that wasn't so as I submitted my order it took me to another page where I could pay more money for 2 side sockets with the surge protection: but I was upset already because; I assummed I was getting the 2 outlets with the surge protection and that was false; if I wanted the surge protectors; I would have to pay more money; and then there was another page where you could increase your order I believe it was add 4 protectors for even more money; I found the phone number and called this company and they said "your order hasn't come through; I ordered this item on the 1st of March; they told me to call back on Monday because we are closed on the weekend and you can cancel your order on Monday; I called; I spoke with a lady she said "oh your order has already been processed and I told her the whole story that they said "they could cancel it on Monday; I called five minutes after 8:00 when they opened: so then she tells me you can ship it back to us; you will have to pay the postage to return it: I was like this is crazy; so then I hung up and decided to call again; I got a different lady; and she said "oh no problem I will cancel the order and you will be refunded" well that never happend; they sent me a confirmation that the order went through and is being delivered by fedex. So now I am going to receive the product in which I thought was a wall surge protector; and if I decide to return it it's going to cost me more money: I am just so frustrated; because I feel I was lyed to by this company and I had assumed I was getting the 2 outlets with the surge protector, but as I mentioned I submitted the order and it took me to another page where I could purchase the surge protector for more money and there was a third page where you could by more outlets with the surge protector: I feel I was ripped off and I told the lady that who said "You will be fully refund" its nothing but a scam; and I was the victime of this scam. And it doesn't make me feel good about this experience: I learned a valuable lesson, don't order unless you know what your getting!!
Thank You for reading my long story; I just feel terrible that this kind of stuff goes on.
Sincerely,
Thomas
(Personal Information Removed)

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Resumen del Perfil de la Empresa

  • Side Socket.com logo

EstadÌsticas de la Empresa

  • Queja Contra Side Socket.com
  • Quejas Presentadas: 37
  • Daños Reportados: $2,847.39
Visite el Perfil de la Empresa Completo

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.